Srinagar, Aug 20: Union Minister of State for Communication and Information Technology Sachin Pilot today inaugurated BSNL’s state-of-the-art telephone exchange and Customer Care Centre in Barzula, Srinagar.
 It is a new generation exchange and is an automatic IP based exchange that will be more reliable and efficient than previous systems. 
 Pilot said the exchange will make a significant contribution in improving the quality of telephonic services offered by BSNL to its customers in Srinagar.
 Talking about BSNL’s constant efforts to improve services, Pilot stated that “the new Customer Care Centre will enable BSNL to serve its customers better in terms of convenience and access.” 
 He said customers will be able to make bill payments, procure forms, and make use of many other kinds of services at this centre. 
 He also inaugurated department of Information Technology sponsored project computer forensics lab developed by DOEACC. At least Rs one crore has been spent on it.
 Pilot stated that the lab is part of an effort to strengthen the capacity of law enforcement agencies to tackle cyber crime and online fraud.
 Officers from various law enforcement agencies will be able to undergo training at the forensics lab. A similar lab is being developed in Jammu and would be ready soon.
 Pilot also reviewed the functioning of BSNL, India Post, and Department of Information Technology on the visit.

Lastupdate on : Sat, 20 Aug 2011 21:30:00 Makkah time
Lastupdate on : Sat, 20 Aug 2011 18:30:00 GMT
Lastupdate on : Sun, 21 Aug 2011 00:00:00 IST