Jammu, Aug 24: With Jammu and Kashmir Public Service Guarantee Act-2011 coming into effect from August 10, government has directed all the Administrative Secretaries to submit status report  to the General Administration Department (GAD) within a month detailing out the infrastructure and other logistic arrangements made for the proper implementation of the Act and Rules.
 As per the circular issued by the GAD, departments have been directed to initiate steps for capacity building and providing stationery for maintenance of records. The act provides for delivery of public services by the designated officers to the people within a specified time limit.
 Circular further says that the GAD will monitor implementation of the provisions of the Act, superintendence of the cases filed and power to conduct inspection of offices of the designated officers, first appellate authorities and second appellate authorities in due course.
 In case of non compliance to the orders passed by any of the appellate authority by the designated officer, the second appellate authority is authorized to impose a fine ranging between Rs 500 to Rs 5000 on the official concerned.
 Important to note that government has notified the rules for the purpose vide SRO 223, while the services to be delivered to the eligible persons under the act, time limit for providing the notified services, particulars of the designated officers, first appellate authorities and second appellate authorities were listed vide SRO 224.
 Under section 5 (2) of the Act any person can file application with the designated officer for providing of notified service within the stipulated time. The officer,  within the specified time limit,  has to either provide the service or reject the application with reasons to be recorded for the same.
 Under section 6 (1) of the Act any person, whose application is rejected by the designated officer or who does not receive the public service within the specified time limit or where the service received is deficient in any manner can file an appeal to the first appellate authority, as notified in SRO 224 within 30 days from the date of such rejection or expiry of the time limit or receipt of deficient service.
 The first appellate authority has to dispose off the appeal within 45 days and may direct the designated officer to provide the public service within such time as it may specify or to remove the deficiency in the service provided or reject the appeal, as he may deem fit.
 Under Section 7 (1) of the Act, any person aggrieved by the order passed by the first appellate authority can file an appeal to the second appellate authority, as notified in SRO 224, within sixty days from the date of the order passed by the first appellate authority.
 Under Section 10 of the Act, if the designated officer does not comply with the orders or directions passed by the first appellate authority or the second appellate authority the aggrieved person may file an application before the second appellate authority.

Lastupdate on : Wed, 24 Aug 2011 21:30:00 Makkah time
Lastupdate on : Wed, 24 Aug 2011 18:30:00 GMT
Lastupdate on : Thu, 25 Aug 2011 00:00:00 IST