Now pay landline, broadband bills from your home: BSNL

*Co to install 400 more towers across Valley *Yet to get nod from intelligence/security agencies to 3-G launch

ARIF SHAFI WANI

Srinagar, Jan 31: To make it more convenient to its landline users and bring about transparency in billing, the Bharat Sanchar Nigam Ltd (BSNL) Monday launched a special facility enabling the fixed line subscribers to receive and pay the bills electronically from their home itself.
 Officials said besides enjoying various services, the subscribers can now obtain one percent discount on the total bill amount.
 Senior General Manager BSNL (Kashmir) Mahesh Shukha during an interaction with a selected group of journalists said the interactive Self Care Portal has been launched to ensure timely payment of bills and save the landline subscribers from inconvenience.
 He said the facility is already available to the BSNL mobile subscribers. However, he said efforts are on to upgrade it. 
 Shukla said the landline subscribers can log on to www.jandk.bsnl.co.in/www.bsnl.co.in or selfcare.ndc.bsnl.co.in and register as well as create an account which requires unique ID of landline and valid e-mail address.
 He said after submitting an acknowledgement, an e-mail containing username and password will be received for accessing the portal. “Besides making payments, the subscribers can see all the call details, file complaints, view broadband usage and also apply for new connection,” Shukla said.
  “The landline subscribers can also make part or advance payments on the pattern of mobiles. The balance will be carried forward and incorporated in their next bill,” he said.  
 He said the subscribers can also receive acknowledgement and alerts of their all the transactions through SMS on their registered mobile numbers. The subscribers can send SMS with Unique ID and Phone number to 52295 to subscribe to the alerts.
 “The Self Care Portal will ensure transparency and enable the landline subscribers to make the payments from their homes through credit, debit cards or internet banking. We will also establish bill collection centres in all the localities to receive the electronic bills. Besides five sophisticated cheque receiving machines will be installed at prominent public places in Srinagar. Our subscribers in rural areas can use the internet facilities of JK Bank’s Khidmat Centres to make the payments. These measures will save our valued customers from remaining in queue at out collection centres,” Shukla said.
 He said efforts are also underway to upgrade the cellular services of BSNL. “We plan to install 400 more towers across the Valley to improve our signal strength. BSNL is the leading telecom company with the base of 76,000 landline, 10,000 broadband and over one lakh mobile subscribers respectively,” he said.   
 However, he maintained that BSNL has Rs 40 crore outstanding with its subscribers. “We have formulated special relief schemes to enable our subscribers to settle the disputes. We hope that the subscribers will take benefit of the schemes. We are also mulling to take legal action against the subscribers who don’t their outstanding bills,” he said.
 On the delay in launch of 3-G services and restoration of SMS services for pre-paid customers in the Valley, Shukla said the BSNL has not yet received the clearance from the intelligence and security agencies.  

Lastupdate on : Mon, 31 Jan 2011 21:30:00 Makkah time
Lastupdate on : Mon, 31 Jan 2011 18:30:00 GMT
Lastupdate on : Tue, 1 Feb 2011 00:00:00 IST




  • del.icio.us
  • StumbleUpon
  • Digg
  • TwitThis
  • Mixx
  • Technorati
  • Facebook
  • NewsVine
  • Reddit
  • Google
  • LinkedIn
  • YahooMyWeb
  • Print News

Enter the Security code exactly as you see it in the image security code is CaSe SeNsItIvE(Cookies must be enabled)
  • MORE FROM BUSINESS

  • Kashmir

Submit case diaries in 2-days: CJM to police

WAMIQ FAROOQ CASE

SAMAAN LATEEF

Srinagar, Jan 31: The Chief Judicial Magistrate (CJM) Monday directed the police to submit the case dairies in the killing of 13-year-old Wamiq Farooq within 2-days. The CJM Yashpal Bourney said, “ More



  • Srinagar City

After fire, Gada Kocha fears building collapse

TRADERS CONCERNED; CALL ON DIV COM; SEEK RESPITE

GK CITY REPORTER

Srinagar, Jan 31: A day after the devastating fire at Gada Kocha that consumed at least 10 shops and some residential houses in the congested Shahr-e-Khaas area, the locals including traders fear that More




  • Jammu

Govt to arm FPF personnel

ALTAF UNVEILS NEW FOREST POLICY

GK NEWS NETWORK

Jammu, Jan 31: Minister for Forest and Environment, Mian Altaf Ahmed, on Monday said the government has decided to crack its whip on timber smugglers by providing arms to the Forest Protection Force (FPF More



  • Briefs

Justice Saghir passes away

Srinagar, Jan 31: Justice Sayed Saghir Ahmad, a former chief justice of the Jammu and Kashmir High Court and chairman of the Prime Minister’s Working Group on Centre-state relations passed away today. More



  • Business

Now pay landline, broadband bills from your home: BSNL

*Co to install 400 more towers across Valley *Yet to get nod from intelligence/security agencies to 3-G launch

ARIF SHAFI WANI

Srinagar, Jan 31: To make it more convenient to its landline users and bring about transparency in billing, the Bharat Sanchar Nigam Ltd (BSNL) Monday launched a special facility enabling the fixed line More



ADD
Designed Developed and Maintaned By Imobisoft Ltd /Algosol Software Solutions