Srinagar, Sept 24: Stating that Information Technology has become facilitator of good governance,
 Chief Secretary Madhav Lal today maintained that IT solutions have empowered the administrative systems and enabled the Government machinery to respond quickly in transparent manner.
 Inaugurating the State consultation workshop on ‘Citizen Centric e-Government’, the Chief Secretary highlighted the importance of using information technology as a tool for delivering citizen centric services.
 The workshop was organised by Department of Information Technology (DIT), Government of India along with the State Information Technology Department and NASSCOM.
 “Information Technology has become an enabler and facilitator of good governance that IT solutions have empowered the administrative systems and enabled the government machinery to respond quickly in a more open and transparent manner,” the Chief Secretary said.
 He pointed out that the State has taken a lead in enactment of Public Service Delivery Act, which is now being drafted and implemented in other states of the Country. “We have notified the rules and services and stated the timeframe for these to be rendered. It is the intent of Government to ensure that the services are provided to each citizen in the state”, he said
 Chief Secretary called for systemic changes for better service delivery and quicker response from the Government. He said while the State has taken up lot of initiatives right from file monitoring system to personnel information system, to grievance redressal cell to computerization of treasuries, to dealing with land records computerization, there is need for serious introspection.
  “Success stories in IT enabled services should be adopted and implemented in an accelerated way. Every government department should introspect to identify its strength and weakness, to transform the reach and quality of government service delivery” he asserted.
 He said that although Information technology department is the nodal agency for facilitating e- delivery but primary responsibility lies with the concerned departments delivering the services to the citizens, to respond to various challenges and adopt effective measures to address concerns.
 He also underscored the significance of public private partnership (PPP) in the field of IT-enabled service delivery to the citizens by way of infrastructural development and boosting entrepreneurship. 
 On the occasion, Commissioner Secretary Information Technology M. K Dwivedi, presented a concise IT and e-Governance journey of Jammu & Kashmir and said that the new IT policy has been drafted and is in the process of implementation.
 Additional Secretary, DIT, Government of India Shankar Aggarwal, gave an overview of the National e-Governance Plan.

Lastupdate on : Sat, 24 Sep 2011 21:30:00 Makkah time
Lastupdate on : Sat, 24 Sep 2011 18:30:00 GMT
Lastupdate on : Sun, 25 Sep 2011 00:00:00 IST