Jammu, Apr 17: Advisor to the Chief Minister, Mubarak Gul today stressed upon the concerned officers to ensure close perusal and disposal of the complaints registered at the Chief Minister’s Grievance Cell.
 The Advisor was reviewing the progress made with regard to the disposal of the grievances registered at the CM’s Grievance Cell at a meeting of the nodal officers of administrative departments and officers of various departments of Jammu Division.
 Special Secretary to the CM,  Zaffar Ahmed and Deputy Secretary to CM, Ram Sewak also attended the meeting.
 Speaking at the meeting, the Advisor said that the people have attached great hopes with the present government, particularly with the grievance redressal mechanism set up by it at various levels. He said the CM’s Grievance Cell has been widely hailed for being monitored by the CM himself.  He said that there was a need to work sincerely towards the redressal of public grievances and problems to meet the objectives of the present government.
 Listing the measures and laws being implemented by the government in this regard, Gul said that the Public Services Guarantee Act (PSGA) has revolutionised the service delivery system in the State, besides enforcing accountability in the working of the departments at every level.
 The Advisor asked the officers to make the working of CM’s Grievance Cell a vibrant mechanism to meet its aims and objectives.
 Reviewing the progress made in the disposal of complaints registered at the Cell, the Advisor asked the concerned officers to closely follow the redressal of complaint with the departments involved and make an early disposal of the same possible. He said delay in the redressal would defeat the very aim of having such a cell at the highest office of the state government.

Lastupdate on : Tue, 17 Apr 2012 21:30:00 Makkah time
Lastupdate on : Tue, 17 Apr 2012 18:30:00 GMT
Lastupdate on : Wed, 18 Apr 2012 00:00:00 IST