JK Bank organises event on ‘role of banking ombudsman’


Srinagar, Nov 30: At the request of the Banking Ombudsman Office (New Delhi), J&K Bank organised an event at the Police Auditorium in Jammu.
 The meeting was convened to educate the bank customers about the service initiatives and the grievance redressal mechanisms launched by the Reserve Bank of India (RBI).
 The meeting attended by a large number of bank customers was presided over by M Rajeshwar Rao, CGM and Banking Ombudsman, New Delhi.
 Regional Director, RBI Jammu K K Saraf, GM Customer Service Department RBI, D G Kale, President J&K Bank O P Sharma,  Vice President J&K Bank M S Wani, DGM SBI A K Jain, and DGM, PNB Ashok Gupta were present.
 During the discussions various aspects regarding the safeguards to be ensured by the customers and the need for awareness to ensure safety of their funds were also discussed, a J&K Bank handout said.
 The participants were made aware of the role of Banking Ombudsman, procedure to be followed for filing complaints under the Banking Ombudsman.
 The officials also clarified several issues related to the banking services raised by the customers during the question and answer session that followed the discussions.
 Banking Ombudsman Chandigarh J Tashi also participated the meeting.

Meanwhile, the Bank conducted a financial literacy camp at village Lelhar in Kakpora Pulwama.
 A good number of local residents including sarpanchs, panchs of the area participated in the camp.
 The programme was also attended by the Bank’s B U Head Kakapora, officers’ in-charge of Ellaquai Dehati Bank Islamabad (Anantnag) and Central Cooperative Bank, Kakapora.
 FLCC Facilitator M S Parray explained to the participants the objective and purpose of organizing awareness camps in the district.
 He discussed at length the benefits of opening accounts with the banks, not only for savings but also in view of government plan of direct transfer of subsidy and other benefits to the accounts of beneficiaries.
 He impressed upon the participants to avail the benefits of various self employment schemes of various banks.
 Head B. U Kakapora advised the participants to cultivate the habit of prompt re-payment of the bank loans so that the mutual trust between the banks and the public is strengthened.
 Officer in-charge EDB Kakapora spoke about the different deposit schemes of EDB.
 As a part of financial inclusion, account opening forms of J&K Bank were distributed amongst the participants during the camp.

The Bank also conducted an awareness camp on Apple Project at Chowgam Dewsar in Kulgam in which large number of apple growers of the area participated.
 The participants were made aware of the financial, technical and marketing facilities available under J&K Bank Apple Project.
 The participants hailed the efforts made by the Bank in economic uplift of apple growers of the area.
 The Apple Project team appraised the participants about the efforts of the bank for making them self reliant.
 Cluster Head Kulgam Peer Masood Ahmad who chaired the camp assured the participants of hassle free loans under Apple Advance scheme.
 The Bank has already organized similar camps at Pahaloo, D K Marg, Sopore, Ahmadabad, and Manzgam Chekpora, Dewsar Nehama &  Waltangoo during the current month.
 Besides others Director J&K Bank RSETI Kulgam Mohammad Shafi participated in the camp and appraised the people about the various skill development programmes.

Lastupdate on : Fri, 30 Nov 2012 21:30:00 Makkah time
Lastupdate on : Fri, 30 Nov 2012 18:30:00 GMT
Lastupdate on : Sat, 1 Dec 2012 00:00:00 IST

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