LPG dealers ticked off for ‘wrong entries’ in accounts

MUKEET AKMALI

Srinagar, Dec 4: The Valley gas agencies have again come under public criticism. This time around the consumers accuse the dealers of effecting fake entries in their accounts showing them to have taken cylinders that they actually have not.
 Many LPG consumers told Greater Kashmir that they were shocked on seeing their online accounts showing a number of cylinders taken by them “when actually we have received those refills.”
 Many consumers also complained that despite possessing all the requisite documents, “our LPG connections are registered in the name of other persons.”
 “I was surprised to see that my LPG consumer number is registered in some other’s name on the official website of the gas company, despite getting the entire document verified after submitting KYC forms and undergoing tedious process of verification,” said Muhammad Ayoub of Srinagar.
 “When I enquired with the gas dealer, I was informed that the gas connection is in the name of some other consumer who had already taken three subsidized cylinders. But I had consumer card and other documents to substantiate by claim,” he said, adding that it seemed that the gas dealers were “making a fool of consumers.”
 Kaiser Ahmad, LPG consumer of Bemina, here, was taken aback when he went to his gas dealer for getting the refill but only to be informed that his quota of subsidized gas cylinders had already been taken.
 “I was shocked to see that my consumer number 509824 had been shown to have taken three LPG subsidized cylinders, which is not true,” he said.
 “Since the LPG policy came into effect I have not purchased any cylinder but the website shows that I have already taken 3 subsidized cylinders. This shows that the gas dealers are making false entries in our accounts,” he alleged.
 Meanwhile, the consumers urged the state government to take strict action against the gas dealers for their “mischievous acts.”
 “The consumers had to wait for hours together for documentation and if there were any discrepancies we were asked to go back home. But when it comes to oil companies they are being given free hand and there is nobody to check their actions,” they said.

Lastupdate on : Tue, 4 Dec 2012 21:30:00 Makkah time
Lastupdate on : Tue, 4 Dec 2012 18:30:00 GMT
Lastupdate on : Wed, 5 Dec 2012 00:00:00 IST




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