Poor broadband, internet service irk Munawarabad traders
Subscribers suffer losses, appeal authorities to fix problem
Srinagar, May 12: Traders of Munawarabad near city centre here today complained against “extremely poor BSNL broadband service” in the area.
The traders alleged that for past few days the broadband service was down in the area affecting their business.
“The internet service developed some snag a few days ago, and it has not been restored notwithstanding our pleas to the authorities,” they said.
Curiously, the area has a preponderance of tour operating companies, air ticket booking outlets, etc. “Our business is largely dependent on internet service. But the BSNL authorities are least bothered about it. We have to make bookings, send and receive mails to/from our customers, provide them information etc, which is simply impossible in absence of internet,” the tour operators said.
They said for last 3 days “we have been running from pillar to post to get the problem fixed, but to no avail,” Farooq Ahmad of TravelKash said.
He said: “In no other part of the world, you will find such bad service. The company should restore the broadband connectivity in the area as soon as possible to spare us from further losses.”
There also other business establishments also in the area which are dependent on the broadband.
“I am running a computer online solution centre. Fault in broadband connection has severely affected my work. I have told my employees to sit at home till broadband connectivity is restored,” Burhan Ahmad of Viraj Infocom, said.
General Manager, BSNL said: “If anyone has any complaint they should contact my office.”
He assured that he would ensure that the service to the area is quickly restored so that the subscribers don’t feel any inconvenience.
Lastupdate on : Sat, 12 May 2012 21:30:00 Makkah time
Lastupdate on : Sat, 12 May 2012 18:30:00 GMT
Lastupdate on : Sun, 13 May 2012 00:00:00 IST
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