Srinagar, Sep 29: With LPG agencies denying refill cylinders in absence of requisite documents, the consumers find themselves in a fix.
 Complaining that they have not been given adequate time to reconstruct the documents, the consumers said denying the essential commodity to them was both illogical and unjust.
 “It is just a few days ago that the central government issued the new rules on LPG distribution. How is it possible to reconstruct the documents in such a short period?” they said.
 The consumers said the agencies should not create any hurdle in the distribution of the gas till the papers are reconstructed by them.

Verification
 “The agencies have started a process to verify the documents. Presently, they verify those consumers who produce documents. What about those who don’t have the documents in their name, or have lost them, or don’t have any paper at all,” asked Ali Muhammad, a consumer.
  “Given the pace of verification being conducted by the agencies and the complicated procedure required to be followed for transferring the documents or getting fresh papers, it will take months together to a consumer to have the documents. Does that mean that those consumers won’t get the LPG for that period,” asked Muhammad Ayoub, a Srinagar consumer.
 Ayoub ridiculed the state government announcement that had said that consumers won’t be pressed to produce documents till October 15 to get the gas. “The gas agencies are openly refusing to obey such directions and are denying gas to the consumers who don’t have the documents,” said Hafizullah of downtown.
 The consumers also complained that no authority has given them the proper information about how to prepare fresh documents or get the existing documents verified.
 “We are not aware about what documents we have to submit before gas dealers in order to authenticate our gas connections,” said Ajaz Ahmad, a Srinagar resident, adding that the government should have created massive awareness about the subject by giving it wide publicity.
 “I was waiting for whole day in a queue outside a gas agency office to submit the document. However, when my turn came, I was informed that I had not attached all the documents,” Javid Ahmad said.
Gas dealers complain
 Meanwhile, the gas dealers in Kashmir valley say they cannot deal with such a huge rush of consumers.
 “Horde of consumers visit our offices for verification of documents.  It is not humanely possible for us to do registration of all the consumers in a single day and control huge crowds,” the dealers said.
  “I have recruited more staff for registration but it is not possible to fulfil all the formalities and update the database in a single day,” Syed Anees, Owner of Jay Kay Gas agency said. 

Lastupdate on : Sat, 29 Sep 2012 21:30:00 Makkah time
Lastupdate on : Sat, 29 Sep 2012 18:30:00 GMT
Lastupdate on : Sun, 30 Sep 2012 00:00:00 IST