J&K Bank on Wednesday launched digital banking lobby at its corporate headquarters here to provide easy and self-serving banking facilities.
The facility, aimed to provide unparalleled customer experience and give a competitive edge to the banks operations by adopting new innovations, was inaugurated by the chairman and CEO of J&K Bank, Parvez Ahmed.
Equipped with state-of-the-art technology, the digital lobby would provide digital products and services at par with the best in the industry and includes sophisticated machines like interactive banking kiosk for providing comprehensive information about banking products and services, cash recycler for accepting and withdrawing cash, cheque drop machine for collection of cheques which generates the image of the cheque along with time stamp, PoS terminals for bill payments, passbook printing kiosk for swift printing of barcode specific passbooks, mobile application, mPay for providing enhanced transactional features and a kiosk with easy collect facility, a spokesperson of the bank said.
"The lobby shall provide not only world class digital banking facility but virtually put the banking world at our fingertips. We at J&K Bank feel that it is our pledge to provide best in class facilities to all our stakeholders," said the chairman at the launch function.
He said the bank has plans to open digital lobbies across the state with the first such lobby for public at SSI LalChowk to be launched on April 15.
The highlight of the event was NAO a programmable humanoid robot. NAO robot is programmable and has become a standard in education and research. The inauguration of the digital lobby comes right on the heels of J&K Bank featuring among top three banks as per data released by DigiDhan Dashboard, Union ministry of electronics and information technology in performing digital banking transactions upto third quarter of the current financial year. The bank has captured 3.21 crore digital payment transactions in the three quarters of the current financial year ended December 31.