The state government is working towards bringing a revised consumer protection act to address various consumer issues.
The revised act would cover issues like disparity in prices for various services, including medical. It would also help to keep a strict check on misleading advertisements among other measures.
"The government is embarking upon an effective consumer friendly movement which envisages empowerment of consumers at all levels" said Minister for Consumer Affairs Zulfkar Ali here at a function held in connection with Consumer Awareness week.
As per an official spokesperson, Today's celebration was focused on the topic 'Role of Industry in Consumer Protection and Rights of Consumer'.
The gathering at the function included consumers, industry representatives, monitoring and regulatory agencies, departmental representatives.
The minister also informed that the government is also contemplating to add more things to the list under the ambit of Bureau of Indian Standards that require mandatory certification.
Responding to the demand of the industry regarding establishment of a BIS lab in the state, he assured that the matter would be taken up at an earliest.
Talking about the need of strict adherence to consumer protection laws, Zulfkar said that consumer protection should apply to all, regardless of their income or status. It ensures that people everywhere are treated fairly and with dignity in the marketplace, and have access to safe and healthy products, and services, he added.
He said that growing economies require active and informed consumers that can make their voices heard and hold producers to account. The realisation of consumer rights contributes directly to the openness and accountability of institutions making them accessible and responsive to the largest group in the economy, he added.
The Minister also congratulated local traders and industry for the measures taken by them for ensuring transparency in their dealing with the consumers especially during festive season.
During the function, information sessions were held regarding the dos and don'ts that need to be kept in mind while making food, medicine purchases. The gathering was also made aware about the BIS and ISO standards, their importance and how to check for the authentication marks on the products.
Besides, people were apprised of various quality and quantity checks a consumer can perform and demand at petrol pumps while fuelling their vehicles.
The representatives from Consumer protection agencies informed the industry about various points of concern due to which consumer rights are affected that need to be addressed.