Slow broadband irks BSNL subscribers in Hajin
Subscribers in Hajin town of North Kashmir's Bandipora District complain about erratic internet broadband service provided by the state-owned Bharat Sanchar Nigam Limited (BSNL).
Subscribers ridicule BSNL claim about providing "uninterrupted" broadband services with speed above 1 Mbps and say it is a farce, as they are hardly able to access the net.
As the state government has ordered suspension of internet services by the cellular companies, the BSNL broadband service has become "lone source of internet connectivity in Kashmir," the subscribers said.
However, the slow speed is giving tough time to the subscribers who accuse the cellular company of making false claims and hoodwinking subscribers by taking undue advantage of the prevailing situation when other internet service providers are barred to operate.
"The BSNL broadband speed is so slow that we cannot upload or download anything. It takes around 31 minutes to download a file of 1 MB," Mohammad Muzaffar, BSNL broadband subscriber said.
"BSNL is making all false claims about 4 mbps per second claim," he said adding that he was not able to check or download a single mail on this connection.
The complaints of slow speed are pouring in from various parts of the Sonawari including Sumbal area.
"I had got restored my broadband connection but its speed is so slow that opening a internet page or checking emails takes hours," said Aijaz Ahmad, a subscriber, alleging that BSNL is taking undue advantage of the situation as they have no competitor now due to ban on internet services by the state government in Kashmir.
Repeated attempts to contact General Manager, BSNL proved futile as he didn't pick up calls.