Customers our business partners: CMD J&K Bank

With a view to provide its clients comfortable ambience and better servicing space, J&K Bank today inaugurated new premises of its two Business Units (BU) in Sopore area of district Baramulla.

Chairman & MD R KChhibber unveiled the inauguration stone at the state-of-the-art premises of BUMain bazaar Sopore besides the new premises of BU Younus Wahipora in presenceof the bank’s President Chetan Paljor, Zonal Head Imtiyaz Ahmad Bhat amid alarge gathering of valuable customers, senior and prominent citizens,businessmen and other residents. Cluster Heads, Heads BU M B Sopore and YounusWahipora and other officers of the bank were also present on the occasion.

   

“Customers are much more than guests to us and all ourefforts focus on making them comfortable and satisfied. And I feel pleased tosee this business unit having a spacious ambience backed by state-of the-arttechnological support and manned by efficient and affable staff “, said CMDwhile taking a walk through the new premises.

Shortlyafter the inauguration the CMD had a brief interaction with the customers andprominent citizens from the area.

Speaking on the occasion, the CMD said, “J&K Bank is thefoundational institution of the region in terms of financial empowerment ofpeople and the economic development of this place. We believe that customersare our business partners. J&K Bank is strong only because of the unfailingsupport of the people besides unflinching support from the J&K Government.Just recently the government committed to provide Rs 500 Cr capital infusion,for which the entire J&K Bank family remains grateful.”

Regarding the recruitments, he assured the audience that thebank was coming up with a fresh recruitment process notifying additional numberof posts in both categories of POs and BAs. The process, he said, will becompleted on fast track basis transparently and smoothly.

Talking about the corporategovernance, the CMD said, “During the last few quarters we have strengthenedour corporate governance framework by implementing the RTI Act and have adoptedCVC guidelines to enhance transparency and accountability in the functioning ofthe bank under a strong and capable board-of-directors, whose expertise andexperience provides guiding light besides the required oversight”,

“We took care of the cash requirements of the people duringthe recent turmoil because we believe in helping people with genuine needs inthe best possible manner within the regulatory frameworks of our functioning.After the turmoil, we along with other banks requested RBI through relevantplatforms to extend the rehabilitation benefits applicable to the affectedborrowers in the Union Territory. Some requests were acceded to and thebenefits have been passed on also”, the CMD stated about meeting the genuineneeds of the people, adding, “However, we cannot give any concessions towillful defaulters who are out there to harm the trust that our depositors keepvesting in us as a bank because it is the public money that we extend to peopleas loans. And let me put on record here that we did not act against any NPAaccount holder downgraded after August 2019.”

However, he cautioned them against any lackadaisical approachtowards the customers and urged them to ensure discipline that befits the staffof the region’s leading financial institution. He asserted, “It is only throughour best performance in all the domains of functioning, we can silence criticsand adversaries.”

“Career progression is likely to begin in the new fiscal. Andthe management remains committed to the welfare and wellbeing of our staff andshall continue to do so in every possible way”, the CMD reiterated.

Earlier, President Chetan Paljor also spoke on the occasionand stressed upon the need to arrest slippages and enhance recoveries besidesacknowledging the overall improvement in the business of Kashmir (N) Zone. “Wehave already cleaned the balance sheet and have a good Provision Coverage Ratioof 73 pc”, he said.

Zonal Head Kashmir (N) concluded the event by presenting thevote of thanks.

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