Except for correspondence categorized as “secret” and “confidential”, the Home Department has made e-mail mandatory for its official communications to avoid delay.
This decision, as per a Home Department order, was taken after observing that regular Dak (official communications) is being received after a long gap “leading to inadvertent delay” in addressing various matters.
“It has become imperative to completely adapt to the electronic
communication for sending and receiving official communications,” the order said.
“It is impressed upon all Head of the Departments of Home Department that the communication with Home Department should be entirely through the medium of e-mail, wherein all scanned copies can be attached,” it said.
The e-mail addresses should be used for sending any communication to J&K Home Department, as per the subject matter of the communication, and only the communications received through specified e-mails should be treated as authentic and will be acted upon, it said.
This would, however, not apply to correspondence categorized as “secret” and “confidential” or any specific matter that is considered appropriate only for delivery by hand to the Principal Secretary Home.