‘Governor’s grievance cell has disposed of 9601 complaints’

During the meeting, Kansal was informed that the grievance web portal has received 20,352 complaints/grievances regarding 250 departments.

GKNN
Jammu, Publish Date: Dec 19 2018 12:45AM | Updated Date: Dec 19 2018 12:45AM
‘Governor’s grievance cell has disposed of 9601 complaints’File Photo

Principal secretary, planning development & monitoring and grievances, Rohit Kansal today reviewed the functioning of the Governor’s grievance cell and the status of the complaints filed by the general public.

Kansal sought status of complaints/grievance received by various departments including PDD, PHE, school education and higher education departments, Jammu municipal corporation (JMC), I-T department, GAD and rural development department.

During the meeting, Kansal was informed that the grievance web portal has received 20,352 complaints/grievances regarding 250 departments.

It was given out that, so far, 9601 complaints/grievances have been disposed of, while 5577 are open and 5174 have been rejected due to lack of information or authenticity, an official handout said.

The nodal officers concerned apprised the principal secretary about various issues faced by them to redress grievances on time. Kansal directed for improving coordination among the departments and assured proper assistance and support.

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