Passengers stranded at Jammu airport accuse carriers of taking them for a ride

A group of Kashmir-bound passengers stranded at Jammu airport following cancellation of their flights on Wednesday accused a private carrier of taking them for a ride.

The passengers staged a protest on Wednesday to protest against the carrier which they alleged had put them in a tight situation.

   

Taking to Greater Kashmir over phone from Jammu, the passengers said that the carrier was asking them to claim refund or wait for more than a week to fly home.

“We have bought tickets last month for four thousand rupees, now they are charging us more than fifteen thousand for the flight if we book for tomorrow and day after tomorrow. This is sheer loot,” said Ghulam Jeelani, a stranded passenger.

Another stranded passenger, Riyaz Ahmed said: “If we don’t opt for refund they are asking us to wait for more than eight days before they could book us on another flight. We are travelling with small kids and there is no hope for the Srinagar-Jammu highway to open. How we can spend thousands of rupees on hotel accommodations when we don’t have any money left on us.”

He said it is the responsibility of the private carrier to provide them an accommodation if they want them to stay for eight more days.

When contacted, an official from Indigo Airlines, refused to talk. “I’m not authorized to talk to the media,” he said.

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