Govt to set up digital intelligence unit to tackle pesky calls, financial frauds

The telecom ministry will set up an intelligence unit and a consumer protection system as part of continuing efforts to tackle the menace of pesky calls as well as to take strict action against financial frauds perpetrated using telecom resources.

The move follows a direction from telecom minister Ravi Shankar Prasad, who chaired a high level meeting to look at ways to address rising concerns of consumers over unsolicited messages on mobile phones, repeated harassment through SMSes promising loan transactions through fraudulent ways. It is also aimed at making digital transactions more safe and secure.

   

“In the meeting, the Minister of Communication directed officials to take strict action against erring telemarketers and individuals involved in harassment of telecom subscribers. Further, the minister observed that telecom resources are also being used to carry out financial frauds and dupe the common man of his hard-earned money. “Clear directions were issued to the officials to take strict and tangible action to stop such activities immediately,” a statement said on Monday. The Telecom Regulatory Authority of India (Trai) already has regulations in place to check pesky calls. However, several unregistered telemarketers still make calls to people which often also leads to fraudulent incidents.

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