Departments directed to adopt online mechanism in Public Service Delivery in Srinagar

Departments directed to adopt online mechanism in Public Service Delivery in Srinagar
Photo: Jammu and Kashmir Information Department

Srinagar, July 6: To review the progress with regard to implementation of providing Public Services to Citizens through Online mode, a meeting of Officers of line Departments was held under the Chairmanship of the Deputy Commissioner Srinagar, Muhammad Aijaz Asad here today.

On the occasion, the Deputy Commissioner reviewed the preparedness and directed all the concerned Sectoral, Zonal Officers of the line Departments to completely switch over to online mode in processing of cases for the public services for better monitoring and transparency with feedback from citizens. He stressed that services which have been made online should not be provided through offline mode so that people are not compelled to visit Government Offices needlessly.

The DC said Nodal Officers & Officials designated by the line Departments would be responsible for online services offered by their respective Departments. He also directed that all concerned Nodal officers & officials shall submit daily based reports/details of applications received by their Departments for online public services.

The DC also enjoined upon the concerned to involve the CSCs and Khidmat Centres to further facilitate ease of services to the citizens.

On the occasion, the DC also asked for holding a daylong sensitization cum capacity building programme on Online Service Module, RAS and DIGILOCKER platforms for District Officers and their designated Nodal Officers & Officials on July 7.

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