Since the imposition of Governor’s rule from 20th June to 31st August, 2018, the grievance cell received 17557 complaints/grievances of which 17145 (including those received earlier) have been dealt with/forwarded to the concerned quarters for timely redressal while as 65 complaints/grievances are under process, an official spokesman said.
He said that during this period, the Governor’s Secretariat received 5321 complaints/grievances, of which 5019 complaints have been dealt with/ forwarded to the concerned quarters.
Similarly, on the directions of Governor, all the three advisors to the Governor have been regularly meeting and hearing the grievances of delegations/deputations, individuals as per the already notified schedule, he said, adding that the three advisors to Governor who have been hearing the public have attended/heard 908 delegations and 773 individuals from 17th July, 2018 till date. All the grievances received by the advisors have been dealt with/ forwarded to the concerned field officers/departments for their immediate redressal/disposal. Besides, the advisors have been asked by the Governor to take stock of the grievances pertaining to their respective departments, on regular basis and also to review the disposal of the grievances/complaints from the nodal officers of each department.
In total, during this period, 19238 grievances were received, 18826 (including those received earlier) have been dealt with/forwarded to the concerned quarters for timely redressal and 65 grievances are under process as on Aug 31, 2018, the spokesman said.