Kupwara: The residents of Aloosa Kralpora area in north Kashmir's Kupwara district Friday accused the private telecom operators ‘Jio’ and ‘Airtel’ of poor voice calls and mobile internet service as a result of which people are facing hardships.
The subscribers said that they were facing problems due to erratic calling and internet services for the past several years.
The residents said that though many mobile towers were installed in the area, they do not cater to their area and people were really facing hardships due to weak signals.
They said that there was a dire need of installing a tower in their locality so that people may get easy access to others.
“We several times approached Jio and Airtel authorities for upgrading the signal so that people may get relief, but despite the passage of several years nothing concrete has been done,” a local said.
The residents said that they cannot make calls due to lack of mobile connectivity in their area and during emergencies they have to walk several kilometres out of their village to get mobile connectivity for making a single call.
The students said that they were suffering due to lack of internet which was telling upon their preparation for different competitive exams.
“Although after 15 July, the community classes were started in most of the schools, our school management has shifted to online classes again and we are unable to attend the classes due to poor cellular network,” said a local student.
People have demanded installation of Jio and Airtel mobile towers in their area to get mobile connectivity.
They have sought immediate intervention of Deputy Commissioner Kupwara Imam Din and other concerned officials so that their grievance is redressed at the earliest.