Advisor to Governor, K Vijay Kumar has asked the Jammu and Kashmir Employees Provident Fund Organization (EPFO) to expedite the process of settlement of pending dues to its subscribers and also to ensure that the employee who files the Provident Fund claim get its money within stipulated time frame.
He also directed for pacing up the process of digitisation of records which would further help in achieving the positive results.
While chairing the 80th meeting of Board of Trustees of J&K Employees Provident Fund Organization, the advisor said that it is important that the money of the employees deposited with the organization should be given back to them whenever the subscriber files claim with the JKEPFO within given period of time.
During the meeting, it was decided that soon the organisation will launch the service of filing claims online that would make the entire process easy and also help in tracking the application with their present status. It was stressed that the digitisation of records needs to be completed by the end of December, 2018.
Addressing the meeting, K Vijay Kumar also directed for putting in an effective grievance redressal mechanism and to address the issues of the employees who are the subscribers of EPFO.
JKEPFO would also develop online payment software to receive and pay the payments online to the subscribers. In order to make the organisation subscriber friendly and self-sufficient, the advisor suggested for sending a team of the Board of Trustees to study the best model of the EPFO in the country and to adopt the practices being used by that organization.