With fears around coronavirus fuelling rumours and misinformation on social media, the government has launched a chatbot on messaging platform WhatsApp to address user queries around the pandemic, and offer verified information and official advisories to the public.
‘MyGov Corona Helpdesk’ can be accessed by sending a Whatsapp message to +91 9013151515, and is equipped to address various FAQs pertaining to coronavirus such as its symptoms, precautionary measures that need to be undertaken, helpline numbers, affected cases in the region, government advisories (including travel), among others.