Jammu: In an important decision, J&K on Monday decided to go fully digital with immediate effect.
This was decided by Chief Secretary Arun Kumar Mehta in a meeting of the Committee of Secretaries (CoS) today attended by all the Administrative Secretaries.
“Mehta directed Commissioner Secretary, IT to ensure that all government services are only made available through online mode from today. He reiterated that no service shall remain offline and applicants need not to visit any of the government offices for availing any services,” said an official statement.
The Chief Secretary enjoined upon all the Secretaries to monitor that the services were being delivered online in a hassle free manner. Mehta also advised them to constitute control rooms in administrative departments as well as at HoD level and in the offices of Deputy Commissioners for providing support to the public.
He asked them to run campaigns so that ample awareness was created among masses. He told them to conduct awareness programmes in educational institutions and at the Panchayat level.
He stressed upon all the officers to take note of all the services provided by their respective departments and implement these orders.
The Chief Secretary was informed that over 400 services had already been offered in online mode across all the departments and many of them were integrated with the quality check and feedback seeking mechanism of RAS.
It was also revealed these services were also being boarded on the digital portal of e-UNNAT, Service Plus and DigiLocker for the ease and free access of the general public.